Q: ARE YOUR PATCHES HOOK & LOOP BACKED or IRON-ON?
A: EVERY SINGLE PATCH ON OUR WEBSITE IS HOOK FASTENER BACKED. WE DO NOT SELL A SINGLE IRON-ON PATCH. SORRY IF YOU’RE DESIGNING A CUTE DENIM JACKET or MAN-PURSE, CAN’T HELP YA HERE!
Q: IS THE DUMP BOX & TACTITRAY MADE IN THE USA?
A: YOU BET YOUR ASS EACH AND EVERY DUMP BOX AND TACTITRAY WE PRODUCE IS BUILT RIGHT HERE IN THE USA!
Q: ARE ALL OF YOUR PATCHES MADE IN THE USA?
A: WHILE SOME ARE, SUCH AS LEATHER PATCHES, NOT ALL OF OUR PATCHES ARE MADE IN THE USA. THOSE PATCHES THAT ARE 100% MADE IN THE USA ARE LISTED ON THERE RESPECTIVE PAGES AS 'MADE IN THE USA'.
Q: ARE YOUR STICKERS MADE IN THE USA?
A: YOU BET YOUR ASS EACH AND EVERY ONE OF OUR STICKERS ARE MADE IN THE STATE OF CALIFORNIA.
A: ALL ORDERS ARE GENERALLY SHIPPED OUT WITHIN 1 TO 5 BUSINESS DAYS. AS SOON AS AN ORDER IS SHIPPED, A SHIPPING CONFIRMATION EMAIL IS AUTOMATICALLY SENT OUT WITH A USPS TRACKING NUMBER INCLUDED.
Q: WHAT IS YOUR RETURN/EXCHANGE POLICY?
A: FULL PRICED PATCHES, APPAREL, AND GEAR CAN BE RETURNED or EXCHANGED WITHIN 3 DAYS OF DELIVERY, WITH THE EXCEPTION OF ALL LIMITED EDITION PATCHES/PINS, AND SALE ITEMS.
ALL LIMITED EDITION PATCHES, SALE ITEMS & ZFD BRANDED SERIES PATCHES ARE FINAL SALE.
ON ALL RETURNS/EXCHANGES, CUSTOMER'S ARE RESPONSIBLE FOR RETURN SHIPPING COST, AND ORIGINAL SHIPPING CHARGES ARE NON-REFUNDABLE.